How wonderful, all items include free shipping and are shipped the next day!

Shipping Policy


SHIPPING POLICY

Lailahs Lashes processes orders Monday through Friday, excluding major US holidays.

Orders will be processed immediately and shipped the next business day. Orders placed on Saturday and Sunday will begin processing the following Monday.

 

U.S. SHIPPING
Will be calculated at checkout

 

INTERNATIONAL SHIPPING

Will be calculated at checkout


INTERNATIONAL CUSTOMS & LOST ORDERS:
  • We are not responsible for any additional customs charges or fees once your package has left our facility. Any import duties, taxes or brokerage fees due at the time of delivery are the sole responsibility of the receiving customer. Packing slips for International Shipments cannot by marked as a “gift” or with altered prices.

  • If you are unfamiliar with customs fees and charges, please speak to your local postal or customs office for more information.

  • If customs fees and charges are refused at the time of delivery, your order will be returned and you will not receive a refund for shipment costs.

  • Lailahs Lashes is not responsible for lost orders. Please contact your carrier.


Track Your Order

Lailahs Lashes is not responsible for lost or stolen packages, so please track your package and try to be as available as possible when your order is supposed to arrive. Once you have received your shipping confirmation, your carrier will have the most current information regarding your package.


Product Availability

In the unlikely event that an item becomes out of stock after your order is submitted, we will ship the rest of the items in your order and send you an email indicating that one of your selected items is out of stock and you will be refunded for that item. 

 

RETURN POLICY

Your satisfaction is our number one priority. If in the unlikely event there is a defective product or quality concern beyond your control, please return within 14 days of delivery to receive a refund or exchange. A return label will be provided. After 14 days, the product is nonrefundable.

If you are unhappy with your unopened and unused products and wish to exchange them, you can do so for up to 14 days from delivery for an exchange. Lailahs Lashes is not responsible for covering the shipping costs.

Please note, refunds will only be given if the product is defective. All other unopened products are eligible for an exchange.
INTERNATIONAL CUSTOMS & LOST ORDERS:
  • We are not responsible for any additional customs charges or fees once your package has left our facility. Any import duties, taxes or brokerage fees due at the time of delivery are the sole responsibility of the receiving customer. Packing slips for International Shipments cannot by marked as a “gift” or with altered prices.

  • If you are unfamiliar with customs fees and charges, please speak to your local postal or customs office for more information.

  • If customs fees and charges are refused at the time of delivery, your order will be returned and you will not receive a refund for shipment costs.

  • Customers have up to a maximum of 90 days from the date the order was made to claim their package as lost in order to receive any sort of compensation regarding their order.

 

RETURN ADDRESS

Lailahs Lashes
2929 Arch Street
Suite #1700

Philadelphia, PA 19104

Please contact us at support@lailahslashes.com or 855-420-4443 with any questions or to start your return/ exchange process.